Privacy Policy
Pricacy Policy
Welcome to Dhaakad Finance ("we," "our," or "us"). We are committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://dhaakadfinance.com) and use our financial products and services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
1. Information We Collect
As a financial institution, we collect several types of information to provide you with our services securely and efficiently:
- Personal Identification Information: Name, date of birth, gender, marital status, and government-issued identification numbers (e.g., PAN, Aadhaar, SSN, or Passport numbers).
- Contact Information: Email address, phone number, and physical mailing address.
- Financial Information: Bank account details, credit history, income details, employment information, assets, liabilities, and transaction history.
- Technical and Usage Data: IP address, browser type, device identifiers, operating system, and data on how you navigate and interact with our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process loan applications, open accounts, process transactions, and manage your financial portfolio.
- Risk Management & Fraud Prevention: To verify your identity, assess creditworthiness, prevent fraud, and enhance the security of our platform.
- Legal & Regulatory Compliance: To comply with applicable financial regulations, Anti-Money Laundering (AML) laws, and Know Your Customer (KYC) requirements.
- Customer Support: To respond to your inquiries, resolve disputes, and provide administrative information to you.
- Marketing: To send you promotional materials and offers about products we believe may interest you (you may opt out of these communications at any time).
3. How We Share Your Information
We do not sell your personal or financial information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website, conducting credit checks, processing payments, or providing customer service.
- Credit Bureaus: We may report your account history and standing to credit reporting agencies.
- Legal Obligations: When required by law, subpoena, or other legal processes, or to protect our rights, investigate fraud, or respond to a government request.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Data Security
We implement strict, industry-standard security measures to protect your data. This includes SSL encryption, secure servers, multi-factor authentication (MFA), and regular security audits. While we strive to use commercially acceptable means to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze website traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
6. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you.
- The right to request the correction of inaccurate or incomplete data.
- The right to request the deletion of your personal data, subject to our legal and regulatory retention obligations.
- The right to opt-out of marketing communications.
7. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to the practices of those third parties. We encourage you to read the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Dhaakad Finance
Email: privacy@dhaakadfinance.com
Website: https://dhaakadfinance.com
Address: 14, Dhakad Ri Dhani Ke Piche
Nehru Nagar senthi, Chittorgarh